All Systems Operational

About This Site

Here we will post updates about Jira Service Management's availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Jira Service Management Web ? Operational
Service Portal ? Operational
Opsgenie Incident Flow Operational
Opsgenie Alert Flow Operational
Opsgenie Incident Flow Operational
Opsgenie Alert Flow Operational
Jira Service Management Email Requests ? Operational
Authentication and User Management Operational
Purchasing & Licensing Operational
Signup Operational
Automation for Jira Operational
Assist ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 25, 2024

No incidents reported today.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024
Resolved - Between 12:57 AM UTC to 05:07 AM UTC, some customers experienced being redirected to the projects list page or the JSM chat configuration page for Jira Service Management, Jira, and Atlassian Developer. The root cause was a change to front end code to introduce new routing rules for JSM chat. These rules conflicted with rules created for Connect app configuration, and this caused request to app configuration to be routed to the incorrect page. We have deployed a fix to mitigate the issue and have verified that the services have recovered. The conditions that cause the bug have been addressed and we're actively working on a permanent fix. The issue has been resolved and the service is operating normally.
Jul 22, 05:41 UTC
Monitoring - We have identified the root cause of the problem that was causing clicks on application configuration to be redirected to either the projects list or the JSM Chat configuration page and have mitigated the problem. We are now monitoring closely.
Jul 22, 05:13 UTC
Identified - We continue to work on resolving the issue affecting clicking on application configuration for Jira Service Management, Jira, and Atlassian Developer. We have identified that it also impacts Jira Service Management and are reviewing the fix, service should be restored shortly.
Jul 22, 02:09 UTC
Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.