Jira Service Management Status

All Systems Operational

About This Site

Here we will post updates about Jira Service Management's availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Jira Service Mangement Web Operational

Service Portal Operational

Opsgenie Incident Flow Operational

Opsgenie Alert Flow Operational

Opsgenie Incident Flow Operational

Opsgenie Alert Flow Operational

Jira Service Management Email Requests Operational

Authentication and User Management Operational

Purchasing & Licensing Operational

Signup Operational

Automation for Jira Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 5, 2021

No incidents reported today.

Mar 4, 2021

Errors installing new 3rd party in Jira Core, Jira Software and Jira Service Management

Resolved - Between 2021-03-04 01:00 UTC to 2021-03-04 15:30 UTC, we experienced the issue with installing 3rd party apps in Jira that is impacting Jira Core, Jira Service Management, Jira Software, and Jira Align Cloud. The issue has been resolved and the service is operating normally.
Mar 4, 16:10 UTC

Monitoring - We have identified the root cause of the issue with installing 3rd party apps in Jira that is impacting Jira Core, Jira Service Management, Jira Software, and Jira Align Cloud customers. We have mitigated the problem on majority of the instances, we are monitoring the fix closely and are deploying the fix to remaining instances.
Mar 4, 14:16 UTC

Identified - We are working on resolving an issue with installing 3rd party apps in Jira that is impacting Jira Core, Jira Service Management, Jira Software, and Jira Align Cloud customers. We will provide more details once the fix is deployed to first production customers.
Mar 4, 11:53 UTC

Mar 3, 2021

No incidents reported.

Mar 2, 2021

No incidents reported.

Mar 1, 2021

No incidents reported.

Feb 28, 2021

Authentication systems maintenance

Completed - The scheduled maintenance has been completed.
Feb 28, 06:06 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 05:02 UTC

Scheduled - On Sunday, 28th February 2021, from 05:00 am to 06:00 am UTC, there will be a scheduled maintenance period. During the maintenance period for up to 90 seconds some customers will experience degraded login and signup functionality across Atlassian Cloud. Atlassian Ecosystem Cloud Apps may still display UI but will fail to successfully perform user operation.
Feb 23, 05:07 UTC

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.