Monitoring - We have identified some delays in the delivery of emails which should be resolved now. Customers who retried are expected to receive the exports. We are currently monitoring the situation.
Dec 04, 2023 - 06:07 UTC
Update - Some end users have confirmed that they are now able to receive the email to download the export file. The issue might still persist for a small number of customers and we will keep monitoring and investigating further. However, there are indications that the frequency for the issue has been reduced. We will provide further updates early next week.
Dec 01, 2023 - 21:11 UTC
Update - Some end users confirmed that they are now able to receive the email to download the export file. The issue still persists for some customers and we are working with them to identify and investigate this issue further.
Dec 01, 2023 - 02:47 UTC
Investigating - We are investigating cases where some customers aren't receiving email notification to download the file when exporting users from User Management. We will provide more details within the next hour.
Dec 01, 2023 - 01:24 UTC
Between 01:29 UTC to 21:30 UTC, we experienced a missing Create Component button for Jira Work Management, Jira Service Management, and Jira Software. The issue has been resolved and the service is operating normally.
Dec 1, 21:43 UTC
We continue to work on resolving the Create Component being missing for Jira Work Management, Jira Service Management, and Jira Software. We have identified the root cause and expect recovery shortly.
Dec 1, 19:37 UTC
We are investigating reports of intermittent errors for some Jira Work Management, Jira Service Management, and Jira Software Cloud customers. We will provide more details once we identify the root cause.
Dec 1, 18:25 UTC
Forge Invocations had an 8 minute outage between 2023-11-29 03:05:13 UTC to 2023-11-29 03:13:27 UTC resulting in Smart Links failing. This service has recovered post this time period.
Nov 29, 03:00 UTC