Get webhook notifications whenever Jira Service Management creates an incident, updates an incident, resolves an incident or changes a component status.
Here we will post updates about Jira Service Management's availability. For status information about other Atlassian products or services, please visit the Atlassian status page.
Jira Service Mangement Web
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Operational
Service Portal
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Operational
Opsgenie Incident Flow
Operational
Opsgenie Alert Flow
Operational
Opsgenie Incident Flow
Operational
Opsgenie Alert Flow
Operational
Jira Service Management Email Requests
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Operational
Resolved -
Between approximately 14:20 UTC to approximately 16:00 UTC, we investigated an issue with the Jira Cloud - Zendeks integration. The root cause was related to a Zendesk-side incident that was mitigated. The issue has been resolved and the service is operating normally.
Jan 25, 17:01 UTC
Investigating -
We are currently investigating reports of errors with the Zendesk app integration in Jira. We shall provide more updates when we learn more about it.
Jan 25, 16:40 UTC
Resolved -
Between approximately 07:10 UTC to approximately 08:20 UTC, we investigated an issue with pulling emails from Microsoft OAuth channels, affecting both existing accounts and creation of new accounts. This had an impact on all Jira Service Management Cloud customers using this integration. The root cause was related to a Microsoft-side outage that was mitigated. The issue has been resolved and the service is operating normally.
Jan 25, 13:14 UTC
Monitoring -
We are investigating an issue with pulling emails from Microsoft OAuth channels, affecting both existing accounts and creation of new accounts. This has an impact on all Jira Service Management Cloud customers using this integration. This is related to a Microsoft-side outage that seems to be under recovery already. Thus we are not actively investigating this incident. The impact was detected between approximately 07:10 UTC to approximately 08:20 UTC time. The next update can be expected within the next 4 hours.
Jan 25, 09:09 UTC