All Systems Operational

About This Site

Here we will post updates about Jira Service Management's availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Jira Service Management Web ? Operational
Service Portal ? Operational
Opsgenie Incident Flow Operational
Opsgenie Alert Flow Operational
Opsgenie Incident Flow Operational
Opsgenie Alert Flow Operational
Jira Service Management Email Requests ? Operational
Authentication and User Management Operational
Purchasing & Licensing Operational
Signup Operational
Automation for Jira Operational
Assist ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 30, 2024
Resolved - Between 06:11 UTC and 07:00 UTC, some customers experienced intermittent problems with issue search for Jira Cloud customers. We have deployed a fix to mitigate the issue and have verified that the services have recovered
May 30, 08:26 UTC
Investigating - We are investigating an intermittent problem with issue search and saved filters that is impacting some Jira Cloud customers. We will provide more details within the next hour
May 30, 07:37 UTC
May 29, 2024

No incidents reported.

May 28, 2024

No incidents reported.

May 27, 2024

No incidents reported.

May 26, 2024

No incidents reported.

May 25, 2024

No incidents reported.

May 24, 2024

No incidents reported.

May 23, 2024
Completed - The scheduled maintenance has been completed.
May 23, 16:03 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 13, 05:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 00:00 UTC
Scheduled - Until the end of May 2024, Atlassian plans to perform maintenance on the infrastructure supporting the Jira and Confluence platforms.

This maintenance will result in a temporary service outage for Free edition users located in Brazil, with a total duration of no more than 120 minutes per customer. The outage will occur outside the standard maintenance window, which is from 1-3 AM local time.

Efforts will be made to minimize disruption by scheduling maintenance during low activity periods, such as late night or early morning.

May 10, 14:11 UTC
May 22, 2024
Resolved - Some customer have experienced authorisation issues with Jira incoming mail Microsoft mail handlers when re-authorising or creating a new mail handler.
The issue has been resolved and the service is operating normally now.

May 22, 10:11 UTC
Identified - Some customers are experiencing an authorisation issue with Jira incoming mail Microsoft mail handlers when re-authorising or creating a new mail handler. We are working through this issue with Microsoft and expect some delays. When a fix is delivered, all the mail will be processed and issues subsequently created.
May 22, 01:49 UTC
May 21, 2024

No incidents reported.

May 20, 2024

No incidents reported.

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.