Jira Service Management Status

All Systems Operational

About This Site

Here we will post updates about Jira Service Management's availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Jira Service Management Web Operational

Service Portal Operational

Opsgenie Incident Flow Operational

Opsgenie Alert Flow Operational

Opsgenie Incident Flow Operational

Opsgenie Alert Flow Operational

Jira Service Management Email Requests Operational

Authentication and User Management Operational

Purchasing & Licensing Operational

Signup Operational

Automation for Jira Operational

Assist Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 4, 2026

No incidents reported today.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

Degraded performance of Jira and JSM automations in US East

Resolved - On June 2, 2026, some Jira and Jira Service Management users in the US-East region may have experienced performance degradation of automation rule executions. The issue has now been resolved, and the service is operating normally for all affected customers. Previously delayed automation rules are expected to be completed within 12 hours.
Jun 2, 16:51 UTC

Investigating - We are actively investigating reports of performance degradation affecting Jira and Jira Software Management customers. Some customers may experiences delays in rule execution. We'll provide an update here within the next hour, or sooner if new information becomes available.
Jun 2, 15:32 UTC

Jun 1, 2026

For Jira-software viewIssues and viewBoard are degraded

Resolved - This incident has been resolved. The issue causing degraded performance for Jira Software and Jira Service Management in the EU region has been fully mitigated. We have deployed a fix to prevent recurrence.

If you continue to experience issues, please contact Atlassian Support.

We apologise for the disruption and thank you for your patience.
Jun 1, 13:23 UTC

Monitoring - We have implemented a fix for the issue causing degraded performance for Jira Software and Jira Service Management in the EU region. The impact has been mitigated, and we are actively monitoring the stability.
Jun 1, 09:08 UTC

Identified - We have identified an issue causing degraded performance for Jira Software, Jira Work Management, and Jira Service Management in the EU region. affected users may experience 5XX errors when accessing issues, boards, and navigation.

Our engineering team is actively working on a resolution. We will provide an update within the next hour.
Jun 1, 08:06 UTC

Investigating - We are investigating cases of partial-outage for Jira-software in the EU Region.

We will provide more details within the next hour.
Jun 1, 08:06 UTC

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.