All Systems Operational

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Here we will post updates about Jira Service Management's availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Jira Service Mangement Web ? Operational
Service Portal ? Operational
Opsgenie Incident Flow Operational
Opsgenie Alert Flow Operational
Opsgenie Incident Flow Operational
Opsgenie Alert Flow Operational
Jira Service Management Email Requests ? Operational
Authentication and User Management Operational
Purchasing & Licensing Operational
Signup Operational
Automation for Jira Operational
Assist ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 28, 2022

No incidents reported today.

May 27, 2022

No incidents reported.

May 26, 2022
admin.atlassian.com is not accessible
Resolved - Between 09:52 AM UTC to 12:47 PM UTC, we experienced issue impacting access to admin.atlassian.com through the browser. The issue has been resolved and the service is operating normally.
May 26, 12:55 UTC
Identified - We are gradually seeing sites recovering with access to admin.atlassian.com through the browser . We're continuing to monitor the service and deploy the fix.
May 26, 11:33 UTC
Investigating - We are investigating an issue that is impacting access to admin.atlassian.com through the browser. We will provide more details within the next hour.
May 26, 11:17 UTC
Some Atlassian and Marketplace app features are intermittently failing due to an underlying platform issue
Resolved - Between 2022-05-25 17:51 to 2022-05-26 02:28 UTC, we experienced an outage to an underlying platform component that had intermittent impact on several Marketplace apps and first-party Atlassian features including Automation for Jira and Atlassian's Slack integrations across Confluence, Jira Service Management, and Jira Software.

The issue has been resolved and the service is operating normally.
May 26, 03:13 UTC
Investigating - An underlying service that provides authentication capabilities for several Atlassian and Marketplace features is currently experiencing an outage. This is causing features provided by Automation for Jira, Slack integrations, and various Marketplace app features to fail intermittently in Jira Cloud, Jira Service Management, and Confluence Cloud.

The team is currently investigating and will provide further updates soon.
May 26, 02:35 UTC
May 25, 2022

No incidents reported.

May 24, 2022

No incidents reported.

May 23, 2022
Jira Automation is unavailable
Resolved - The issue has been resolved and the service is operating normally.
May 23, 01:14 UTC
Monitoring - We have mitigated the problem and we are now monitoring closely.
May 23, 00:56 UTC
Investigating - We have identified degraded performance for automation in Jira Work Management, Jira Service Management, and Jira Software Cloud. We have identified the root cause, we will provide an update once mitigation is in-place.
May 23, 00:49 UTC
May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022
Significant degradation in search with the majority of requests failing.
Resolved - Between 07:30 UTC to 09:42 UTC, we experienced degradation of search performance for some of the Jira service Management cloud customers. The issue has been resolved and the service is operating normally.
May 20, 03:29 UTC
Monitoring - We have identified an incident that has caused the degradation of search performance for some of the Jira Service Management Cloud customers and have mitigated the problem. We are now monitoring closely.
May 19, 09:47 UTC
May 19, 2022
May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

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