Jira Service Management Status

All Systems Operational

About This Site

Here we will post updates about Jira Service Management's availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Jira Service Mangement Web Operational

Service Portal Operational

Opsgenie Incident Flow Operational

Opsgenie Alert Flow Operational

Opsgenie Incident Flow Operational

Opsgenie Alert Flow Operational

Jira Service Management Email Requests Operational

Authentication and User Management Operational

Purchasing & Licensing Operational

Signup Operational

Automation for Jira Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Maintenance on media storage partially affecting content access and creation Jan 31, 21:00-22:00 UTC

On Sunday, 31st January 2021, from 9:00 pm to 10:00 pm UTC, Atlassian media storage will undergo a planned database maintenance. During this time, related features in Jira, Confluence, and Bitbucket will be temporarily unavailable, such as uploading and viewing images, videos and attachments in general, and cloud migrations.
Posted on Jan 22, 05:20 UTC

Past Incidents

Jan 22, 2021

It is not possible to create Jira issues

Resolved - On January, 22 between 02:49 UTC to 03:34 UTC, we experienced an issue that affected issue creation in all Jira project. This issue has now been resolved and services are operating normally.
Jan 22, 04:20 UTC

Investigating - We are currently investigating an issue where it is not possible to create a jira issue. All type of Jira projects are affected: Jira Business, Jira Software and Jira Service Management.
Jan 22, 03:26 UTC

Jan 21, 2021

Problem with creating issue with attachment using JSM Widget

Resolved - The issue has been mitigated and the services are operating normally.
Jan 21, 09:00 UTC

Investigating - We are investigating an issue with unable to create issue with attachment using widget that is impacting all Jira Service Management Cloud customers. We will provide more details within the next hour.
Jan 21, 07:26 UTC

Jan 20, 2021

No incidents reported.

Jan 19, 2021

Partial database outage in US region

Resolved - Between 14:30 UTC to 15:30 UTC, we experienced partial database outage that affected our services for some customers in the US region. The issue has now been resolved and the service is operating normally
Jan 19, 16:34 UTC

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021

No incidents reported.