Jira Service Management Status

All Systems Operational

About This Site

Here we will post updates about Jira Service Management's availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Jira Service Mangement Web Operational

Service Portal Operational

Opsgenie Incident Flow Operational

Opsgenie Alert Flow Operational

Opsgenie Incident Flow Operational

Opsgenie Alert Flow Operational

Jira Service Management Email Requests Operational

Authentication and User Management Operational

Purchasing & Licensing Operational

Signup Operational

Automation for Jira Operational

Assist Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 2, 2023

No incidents reported today.

Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

Issues with the Zendesk App integration in Jira

Resolved - Between approximately 14:20 UTC to approximately 16:00 UTC, we investigated an issue with the Jira Cloud - Zendeks integration. The root cause was related to a Zendesk-side incident that was mitigated. The issue has been resolved and the service is operating normally.
Jan 25, 17:01 UTC

Investigating - We are currently investigating reports of errors with the Zendesk app integration in Jira. We shall provide more updates when we learn more about it.
Jan 25, 16:40 UTC

Issue with pulling emails from Microsoft OAuth, errors while creating issues and comments from emails

Resolved - Between approximately 07:10 UTC to approximately 08:20 UTC, we investigated an issue with pulling emails from Microsoft OAuth channels, affecting both existing accounts and creation of new accounts. This had an impact on all Jira Service Management Cloud customers using this integration. The root cause was related to a Microsoft-side outage that was mitigated. The issue has been resolved and the service is operating normally.
Jan 25, 13:14 UTC

Monitoring - We are investigating an issue with pulling emails from Microsoft OAuth channels, affecting both existing accounts and creation of new accounts. This has an impact on all Jira Service Management Cloud customers using this integration. This is related to a Microsoft-side outage that seems to be under recovery already. Thus we are not actively investigating this incident.
The impact was detected between approximately 07:10 UTC to approximately 08:20 UTC time.
The next update can be expected within the next 4 hours.
Jan 25, 09:09 UTC

Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023

No incidents reported.