All Systems Operational

About This Site

Here we will post updates about Jira Service Management's availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Jira Service Mangement Web ? Operational
Service Portal ? Operational
Opsgenie Incident Flow Operational
Opsgenie Alert Flow Operational
Opsgenie Incident Flow Operational
Opsgenie Alert Flow Operational
Jira Service Management Email Requests ? Operational
Authentication and User Management Operational
Purchasing & Licensing Operational
Signup Operational
Automation for Jira Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
On Sunday, 31st January 2021, from 9:00 pm to 10:00 pm UTC, Atlassian media storage will undergo a planned database maintenance. During this time, related features in Jira, Confluence, and Bitbucket will be temporarily unavailable, such as uploading and viewing images, videos and attachments in general, and cloud migrations.
Posted on Jan 22, 05:20 UTC
Past Incidents
Jan 22, 2021
Resolved - On January, 22 between 02:49 UTC to 03:34 UTC, we experienced an issue that affected issue creation in all Jira project. This issue has now been resolved and services are operating normally.
Jan 22, 04:20 UTC
Investigating - We are currently investigating an issue where it is not possible to create a jira issue. All type of Jira projects are affected: Jira Business, Jira Software and Jira Service Management.
Jan 22, 03:26 UTC
Jan 21, 2021
Resolved - The issue has been mitigated and the services are operating normally.
Jan 21, 09:00 UTC
Investigating - We are investigating an issue with unable to create issue with attachment using widget that is impacting all Jira Service Management Cloud customers. We will provide more details within the next hour.
Jan 21, 07:26 UTC
Jan 20, 2021

No incidents reported.

Jan 19, 2021
Resolved - Between 14:30 UTC to 15:30 UTC, we experienced partial database outage that affected our services for some customers in the US region. The issue has now been resolved and the service is operating normally
Jan 19, 16:34 UTC
Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021

No incidents reported.