All Systems Operational

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Here we will post updates about Jira Service Management's availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Jira Service Management Web Operational
Service Portal Operational
Opsgenie Incident Flow Operational
Opsgenie Alert Flow Operational
Opsgenie Incident Flow Operational
Opsgenie Alert Flow Operational
Jira Service Management Email Requests Operational
Authentication and User Management Operational
Purchasing & Licensing Operational
Signup Operational
Automation for Jira Operational
Assist Operational
Assets Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 7, 2026

Degraded performance of JIRA
Resolved - On August 7, 2026, JIRA, JWM, and JSM users may have experienced performance degradation when viewing issues and boards. The issue has now been resolved, and the service is operating normally for all affected customers.
Aug 7, 01:46 UTC
Monitoring - The performance degradation of JIRA has been resolved, and services are now operating normally for all affected customers. We'll continue to monitor performance closely to confirm stability.
Aug 7, 01:39 UTC
Investigating - We are actively investigating reports of performance degradation affecting JIRA and JSM. Affected users may experience errors viewing issues and boards.

We will share updates here as more information is available.
Aug 7, 01:33 UTC

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

Voice call failures for some India based numbers
Resolved - Our notification provider has identified the root of the issue that is causing voice call failures to some India-based mobile numbers.

We understand the inconvenience this may cause and appreciate your patience while our provider works on restoring the service. If you have experienced any issues with voice notifications, please contact our Support for assistance.
Jul 24, 13:07 UTC
Update - A small number of voice notifications for Jira Service Management and Opsgenie customers using India based mobile numbers may fail. Customers may see failed voice call logs and not receive the expected paging call.

Our 3rd party notification provider is actively working towards restoring the voice notification delivery and we will provide updates once the issue is resolved. If you need any further support or information, please reach out to our support team.
Jul 22, 06:59 UTC
Identified - We are working with our notification provider to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jul 21, 09:48 UTC
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