Jira Service Management Status

All Systems Operational

About This Site

Here we will post updates about Jira Service Management's availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Jira Service Management Web Operational

Service Portal Operational

Opsgenie Incident Flow Operational

Opsgenie Alert Flow Operational

Opsgenie Incident Flow Operational

Opsgenie Alert Flow Operational

Jira Service Management Email Requests Operational

Authentication and User Management Operational

Purchasing & Licensing Operational

Signup Operational

Automation for Jira Operational

Assist Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 26, 2025

No incidents reported today.

Jan 25, 2025

No incidents reported.

Jan 24, 2025

Jira services are unavailable and have degraded performance in certain regions

Resolved - This incident has been resolved.
Jan 24, 13:24 UTC

Monitoring - We have mitigated the degraded performance of Jira Work Management, Jira Service Management, and Jira Cloud. We are now monitoring the situation closely.
Jan 23, 18:40 UTC

Identified - We continue to work on resolving the degraded performance for Jira Work Management, Jira Service Management, and Jira. We have identified the root cause and expect recovery shortly.
Jan 23, 18:17 UTC

Investigating - We are investigating cases of degraded performance for Jira Work Management, Jira Service Management, and Jira Cloud customers in certain regions. We will provide more details within the next hour.
Jan 23, 17:29 UTC

Jan 23, 2025

Jan 22, 2025

No incidents reported.

Jan 21, 2025

No incidents reported.

Jan 20, 2025

No incidents reported.

Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

Intermittent login failures for Jira, Confluence and JSM customers

Resolved - Between 13 Jan, 11:45 PM UTC to 14 Jan 07:10 AM UTC, we experienced intermittent login failures for Confluence, Jira Service Management, and Jira. The issue has been resolved and the service is operating normally.
Jan 14, 07:52 UTC

Investigating - We are investigating reports of intermittent login errors for Confluence, Jira Service Management, and Jira Cloud customers. We will provide more details once we identify the root cause.
Jan 14, 05:34 UTC

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.