All Systems Operational

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Here we will post updates about Jira Service Management's availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Jira Service Mangement Web ? Operational
Service Portal ? Operational
Opsgenie Incident Flow Operational
Opsgenie Alert Flow Operational
Opsgenie Incident Flow Operational
Opsgenie Alert Flow Operational
Jira Service Management Email Requests ? Operational
Authentication and User Management Operational
Purchasing & Licensing Operational
Signup Operational
Automation for Jira Operational
Assist ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 25, 2022

No incidents reported today.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022
Resolved - Between 2022-09-16 12:00 UTC and 2022-09-20 21:00 UTC, some customers experienced issues opening attachments such as Docs, PDFs, Spreadsheets. The issue has been resolved and the service is operating normally.
Sep 21, 00:01 UTC
Monitoring - We have tested the fix and deployed this. Attachments can now be opened normally and we are monitoring the affected services to ensure they are working normally.
Sep 20, 21:38 UTC
Identified - We are investigating reports of intermittent errors when trying to open Attachments (Docs, PDFs, Spreadsheets) for some Jira Software, Jira Work Management, and Jira Service Management Cloud customers. We have identified the root cause and are working on a permanent fix for the issue. We will provide another update as soon as we finish the permanent fix implementation tests.
Sep 20, 18:40 UTC
Sep 20, 2022
Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022

No incidents reported.

Sep 15, 2022

No incidents reported.

Sep 14, 2022

No incidents reported.

Sep 13, 2022

No incidents reported.

Sep 12, 2022

No incidents reported.

Sep 11, 2022

No incidents reported.