Jira Service Management Status

All Systems Operational

About This Site

Here we will post updates about Jira Service Management's availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Jira Service Management Web Operational

Service Portal Operational

Opsgenie Incident Flow Operational

Opsgenie Alert Flow Operational

Opsgenie Incident Flow Operational

Opsgenie Alert Flow Operational

Jira Service Management Email Requests Operational

Authentication and User Management Operational

Purchasing & Licensing Operational

Signup Operational

Automation for Jira Operational

Assist Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 3, 2023

No incidents reported today.

Jun 2, 2023

Jira projects are not being accessible

Resolved - A fix has been implemented and functionality has been restored to the Jira Cloud platform - new activations or deactivations of any product for Atlassian Cloud subscriptions are now working correctly. Our Atlassian Support team will contact affected customers to confirm that Cloud site functionality has been restored.
Jun 2, 07:22 UTC

Update - To Atlassian Jira Cloud customers, please refrain from performing additional activation or deactivation of any product for your Atlassian Cloud subscription. We have identified that the action triggers the issue. We continue to work on resolving this. Please reach out to support at https://support.atlassian.com/contact if you are affected.
Jun 2, 06:43 UTC

Investigating - We are investigating an issue with Jira projects not being accessible that is impacting some Jira Cloud customers. We will provide more details within the next hour.
Jun 2, 06:32 UTC

Jun 1, 2023

Issues with User Search for some APAC users

Resolved - Between 31/May/23 6:58 PM UTC to 31/May/23 11:38 PM UTC, we experienced an issue with User Search for Jira and Confluence Cloud. The issue has been resolved and the service is operating normally.
Jun 1, 00:08 UTC

Update - We are investigating an issue with User Search that is impacting some APAC Jira Cloud customers.
Jun 1, 00:08 UTC

Investigating - We are investigating an issue with User Search that is impacting some APAC Jira Cloud customers. We will provide more details within the next hour.
May 31, 23:30 UTC

May 31, 2023

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.