Jira Service Management Status

All Systems Operational

About This Site

Here we will post updates about Jira Service Management's availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Jira Service Mangement Web Operational

Service Portal Operational

Opsgenie Incident Flow Operational

Opsgenie Alert Flow Operational

Opsgenie Incident Flow Operational

Opsgenie Alert Flow Operational

Jira Service Management Email Requests Operational

Authentication and User Management Operational

Purchasing & Licensing Operational

Signup Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 2, 2020

Maintenance on the atlassian.net DNS domain

Completed - The scheduled maintenance has been completed.
Dec 2, 04:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 23:00 UTC

Scheduled - The atlassian.net zone is being migrated to new DNS servers. No impact is expected during the migration process.
Nov 26, 05:20 UTC

Dec 1, 2020

Maintenance on the jira.com DNS domain

Completed - The scheduled maintenance has been completed.
Dec 1, 04:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 23:00 UTC

Scheduled - The jira.com zone is being migrated to new DNS servers. No impact is expected during the migration process.
Nov 26, 05:19 UTC

Nov 30, 2020

Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

Delays and failures

Resolved - Between November 25th and today, we experienced some failures and delays in multiple products. The issue has been resolved and the services are operating normally.
Nov 27, 18:25 UTC

Monitoring - We have identified and fixed the issue. However, the backlog of events which are currently being processed might be causing some inconsistent behaviours for certain users.
Nov 27, 05:36 UTC

Update - We've identified the issue and are still working on a fixing it at the earliest.
Nov 26, 13:08 UTC

Update - Several systems are experiencing data propagation delays and failures. We've identified the issue and are still working on a fix.
Nov 26, 02:48 UTC

Identified - Several systems are experiencing data propagation delays and failures. We've identified the issue and are working on a fix.
Nov 25, 18:59 UTC

Update - We are continuing to investigate this issue.
Nov 25, 16:19 UTC

Update - We are continuing to investigate this issue.
Nov 25, 16:14 UTC

Investigating - Several systems are experiencing data propagation delays and failures. We're currently investigating it.
Nov 25, 14:29 UTC

Nov 26, 2020

Nov 25, 2020

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.