All Systems Operational

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Here we will post updates about Jira Service Management's availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Jira Service Management Web Operational
Service Portal Operational
Opsgenie Incident Flow Operational
Opsgenie Alert Flow Operational
Opsgenie Incident Flow Operational
Opsgenie Alert Flow Operational
Jira Service Management Email Requests Operational
Authentication and User Management Operational
Purchasing & Licensing Operational
Signup Operational
Automation for Jira Operational
Assist Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 4, 2025

No incidents reported today.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025
Degraded Performance for Some Jira Users
Resolved - Impact

Jira Software users experienced degraded performance affecting their ability to view issues and boards. Users may have encountered an error or slowdown during this time.

Current Status

The situation is currently mitigated due to actions taken on the affected systems, leading to a stabilization of services.

Next Steps

The team is actively monitoring the systems.
Dec 1, 18:26 UTC
Update - We are still investigating an issue with functionality that is mainly affected by Sandboxes and impacting some Jira Work Management, Jira Service Management, and Jira Cloud customers. We will provide more details within 2 hours.
Dec 1, 18:26 UTC
Update - We are still investigating an issue with functionality that is mainly affected by Sandboxes and impacting some Jira Work Management, Jira Service Management, and Jira Cloud customers. We will provide more details within 2 hours.
Dec 1, 17:30 UTC
Update - We are still investigating an issue with functionality that is mainly affected by Sandboxes and impacting some Jira Work Management, Jira Service Management, and Jira Cloud customers. We will provide more details within 2 hours.
Dec 1, 17:26 UTC
Investigating - We are investigating an incident affecting Jira Work Management, Jira, and Jira Service Management. We will provide updates via Statuspage shortly.

The ability to view issues and boards is experiencing degraded performance for some users. Customers may notice a slowdown in accessing these functionalities.
Dec 1, 17:25 UTC
Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025
Multiple Atlassian services experiencing degraded performance
Resolved - The Trello performance degradation has been resolved. Also, some intermittent errors on some of our other products, has also now been resolved.

The issue has now been resolved, and the service is operating normally for all affected customers.
Nov 21, 16:49 UTC
Monitoring - The Trello performance degradation affecting some customers has been resolved.

A subset of customers may have experienced intermittent errors on some of our other products, but these should also now be resolved too.

We'll continue to monitor closely to confirm stability.
Nov 21, 16:14 UTC
Update - Multiple Atlassian services are experiencing degraded performance. We are investigating and will provide an update within the hour.
Nov 21, 15:30 UTC
Investigating - Multiple Atlassian services are seeing outages and we are investigating the same. We shall keep you posted on the progress in 60 minutes, if not sooner
Nov 21, 14:55 UTC
Nov 20, 2025

No incidents reported.

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