Jira Service Management Status

All Systems Operational

About This Site

Here we will post updates about Jira Service Management's availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Jira Service Management Web Operational

Service Portal Operational

Opsgenie Incident Flow Operational

Opsgenie Alert Flow Operational

Opsgenie Incident Flow Operational

Opsgenie Alert Flow Operational

Jira Service Management Email Requests Operational

Authentication and User Management Operational

Purchasing & Licensing Operational

Signup Operational

Automation for Jira Operational

Assist Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 2, 2025

No incidents reported today.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

Delays in automation rules execution

Resolved - Between09:13 am UTC to 01:58 pm UTC, we experienced delays in Automation rules execution for Jira Service Management and Jira. The issue has been resolved and the service is operating normally.
Aug 22, 14:21 UTC

Identified - We continue to work on resolving the delay in automation rules for Jira Service Management and Jira. We have identified the root cause and expect recovery shortly.
Aug 22, 12:07 UTC

Investigating - We are investigating cases of degraded performance for automation triggers in Jira Service Management and Jira Cloud customers. We will provide more details within the next hour.
Aug 22, 09:49 UTC

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.