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Get webhook notifications whenever Jira Service Management creates an incident, updates an incident, resolves an incident or changes a component status.
Here we will post updates about Jira Service Management's availability. For status information about other Atlassian products or services, please visit the Atlassian status page.
Jira Service Management Web
Operational
Service Portal
Operational
Opsgenie Incident Flow
Operational
Opsgenie Alert Flow
Operational
Opsgenie Incident Flow
Operational
Opsgenie Alert Flow
Operational
Jira Service Management Email Requests
Operational
Resolved -
On August 7th - 2026, between 10:27 UTC to 11:49 UTC, some users in the Central European region may have experienced service access issues.
The issue has now been resolved and the service is operating normally for all the customers.
Aug 7, 12:52 UTC
Monitoring -
Some customers experienced issues accessing affected services in the Central European region.
We have been able to apply the fix to mitigate the issues and we are seeing recovery. We continue to monitor the situation and should be fully recovered soon.
We should be able to provide more updates in the next one hour or earlier.
Aug 7, 12:22 UTC
Investigating -
We are investigating issues affecting your services.
We are actively working to identify the cause and resolve the issue. We will provide further updates within one hour.
Aug 7, 11:30 UTC
Resolved -
On August 7, 2026, JIRA, JWM, and JSM users may have experienced performance degradation when viewing issues and boards. The issue has now been resolved, and the service is operating normally for all affected customers.
Aug 7, 01:46 UTC
Monitoring -
The performance degradation of JIRA has been resolved, and services are now operating normally for all affected customers. We'll continue to monitor performance closely to confirm stability.
Aug 7, 01:39 UTC
Investigating -
We are actively investigating reports of performance degradation affecting JIRA and JSM. Affected users may experience errors viewing issues and boards.
We will share updates here as more information is available.
Aug 7, 01:33 UTC