All Systems Operational

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Here we will post updates about Jira Service Management's availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Jira Service Management Web Operational
Service Portal Operational
Opsgenie Incident Flow Operational
Opsgenie Alert Flow Operational
Opsgenie Incident Flow Operational
Opsgenie Alert Flow Operational
Jira Service Management Email Requests Operational
Authentication and User Management Operational
Purchasing & Licensing Operational
Signup Operational
Automation for Jira Operational
Assist Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 7, 2026

No incidents reported today.

May 6, 2026
Lookup Objects in Automation for Jira Service Management are not functioning
Resolved - The issue causing failures in the lookup objects within JSM Automation has been resolved. A fix was implemented to address the problem and the service is now operating normally for all affected customers.
May 6, 11:17 UTC
Monitoring - A fix has been implemented to address the failures observed in the lookup objects within JSM Automation. We are actively monitoring the situation to ensure stability. We will share the final update within next 1 hour.
May 6, 10:18 UTC
Investigating - We are investigating reports of lookup objects in Automation for Jira Service Management are not functioning as expected. Our engineering teams are actively investigating and working to resolve the issue. We will provide further updates in next 1 hour.
May 6, 09:35 UTC
May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026
The Work Item view experience of Jira is restored
Resolved - The Jira Work Item View experience has been restored to normal service. Our teams are continuing to investigate the root cause affecting this issue.
We will provide more details once we identify the root cause
May 2, 02:48 UTC
Update - We are actively investigating reports of a service disruption affecting the Work Item viewing experience in Jira. This is also impacting the accessibility of support tickets.
We will share updates here as more information becomes available.
May 2, 02:00 UTC
Update - We are actively investigating reports of a service disruption affecting the issue viewing experience in Jira. This is also impacting the accessibility of support tickets.
We will share updates here as more information becomes available.
May 2, 01:38 UTC
Investigating - We are investigating an incident affecting Jira Software (viewBoard, viewIssue, createIssue). Our team is working to identify the cause and restore service to normal levels. We will provide the next update within 60 minutes.
May 2, 00:55 UTC
May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

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