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Here we will post updates about Jira Service Management's availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Jira Service Management Web Operational
Service Portal Operational
Opsgenie Incident Flow Operational
Opsgenie Alert Flow Operational
Opsgenie Incident Flow Operational
Opsgenie Alert Flow Operational
Jira Service Management Email Requests Operational
Authentication and User Management Operational
Purchasing & Licensing Operational
Signup Operational
Automation for Jira Operational
Assist Operational
Assets Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 13, 2026

No incidents reported today.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026
Unable to load Assets page
Resolved - On June 10 2026, between 08:10 and 09:08 UTC, users experienced degraded performance and inability to load the Assets page, which is impacting the ability to create, update, and delete assets.

We have implemented a fix and services have been restored to normal operation for all affected customers.
Jun 10, 10:00 UTC
Investigating - Users are facing degraded performance while accessing Assets page which is impacting Assets object creation, updation and deletion activities. Our teams are investigating actively and will be sharing more details in next 1 hour.
Jun 10, 09:42 UTC
Delays in processing incoming Emails, Work Item notifications, and Scheduled Triggers in Marketplace Apps
Resolved - We are now confident that any of the tasks that were impacted by this incident and were delayed should now be operating as expected.

We apologize for any inconvenience that this issue may have caused.
Jun 10, 06:31 UTC
Monitoring - Our team has now determined that performance has returned to expected levels for those impacted by this incident.

Additional products that are now known to have been impacted by this incident are Confluence, Customer Service Management, and Jira Product Discovery. These products would have seen similar impact where email notifications or processing of events may have been delayed while this incident was underway.

We are now monitoring for the full recovery of performance across all products and will update when we are confident this issue is fully resolved, or within one hour, whichever is sooner.
Jun 10, 06:14 UTC
Identified - Our team has identified the root cause for this issue and has now deployed a fix that is rolling out across impacted products.

At this time we are monitoring for the recovery of these events across Jira Service Management, Jira Cloud and Ecosystem app Scheduled Triggers.

We will provide further update within one hour or when we have seen a full recovery of all task processing across these products.
Jun 10, 05:39 UTC
Investigating - We are investigating reports of extended delays being experienced across tasks such as processing of Incoming Emails, Notifications relating to changes or creation of Work Items, in addition to delays in processing Scheduled Triggers from Marketplace apps.

Our team is looking into this with urgency and we will provide further update within one hour as our investigation continues.
Jun 10, 04:55 UTC
Jun 9, 2026
Some users experiencing issues viewing boards and work items
Resolved - The issue has now been resolved, and the service is operating normally for all affected customers.
Jun 9, 18:27 UTC
Monitoring - Our team has been able to apply the fix and mitigate the issue. The services have been restored to normal operations.

We will continue to actively monitor over the next 8 hours to confirm stability.
Jun 9, 10:36 UTC
Update - Our team has now identified what we believe to be the root cause of this issue and is working on a fix. The expected fix for this issue will be rolling out progressively so customers should see resolutions to their issues viewing Jira boards and work items occurring over the next few hours.

We will provide further update either when the update has fully completed or within 3 hours, whichever occurs earlier.
Jun 9, 10:21 UTC
Update - Our team has now identified what we believe to be the root cause of this issue and is working on a fix. The expected fix for this issue will be rolling out progressively so customers should see resolutions to their issues viewing Jira boards and work items occurring over the next few hours.

We will provide further update either when the update has fully completed or within 3 hours, whichever occurs earlier.
Jun 9, 10:20 UTC
Update - Our team has now identified what we believe to be the root cause of this issue and is working on a fix. The expected fix for this issue will be rolling out progressively so customers should see resolutions to their issues viewing Jira boards and work items occurring over the next few hours.

We will provide further update either when the update has fully completed or within 3 hours, whichever occurs earlier.
Jun 9, 09:27 UTC
Update - Our team has now identified what we believe to be the root cause of this issue and is working on a fix. The expected fix for this issue will be rolling out progressively so customers should see resolutions to their issues viewing Jira boards and work items occurring over the next few hours.

We will provide further update either when the update has fully completed or within 3 hours, whichever occurs earlier.
Jun 9, 09:26 UTC
Update - Our team has now identified what we believe to be the root cause of this issue and is working on a fix. The expected fix for this issue will be rolling out progressively so customers should see resolutions to their issues viewing Jira boards and work items occurring over the next few hours.

We will provide further update either when the update has fully completed or within 3 hours, whichever occurs earlier.
Jun 9, 06:22 UTC
Identified - Our team has now identified what we believe to be the root cause of this issue and is working on a fix. The expected fix for this issue will be rolling out progressively so customers should see resolutions to their issues viewing Jira boards and work items occurring over the next few hours.

We will provide further update either when the update has fully completed or within 3 hours, whichever occurs earlier.
Jun 9, 06:21 UTC
Investigating - We are investigating reports of intermittent errors and degredated performance for some Jira Service Management and Jira Cloud customers.
We will provide further updates within one hour.
Jun 9, 05:29 UTC
Jun 8, 2026
Users experiencing issues loading work items in Jira and JSM
Resolved - On June 08 2026, between 01:30 and 02:40 UTC, users experienced degraded performance with Jira Software front-end experiences affecting view board, navigation, and backlog across multiple regions.

We have implemented a fix and services have been restored to normal operation. We continue to monitor the situation closely.
Jun 8, 02:56 UTC
Identified - We have identified an issue causing degraded performance with Jira Software front-end experiences affecting view board, navigation, and backlog across multiple regions.

Our engineering team is actively working on a resolution. We will provide an update within the next hour.
Jun 8, 02:36 UTC
Investigating - We are actively investigating reports of performance degradation affecting Jira and Jira Software Management customers. We'll provide an update here within the next hour, or sooner if new information becomes available.
Jun 8, 01:53 UTC
Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026
Degraded performance of Jira and JSM automations in US East
Resolved - On June 2, 2026, some Jira and Jira Service Management users in the US-East region may have experienced performance degradation of automation rule executions. The issue has now been resolved, and the service is operating normally for all affected customers. Previously delayed automation rules are expected to be completed within 12 hours.
Jun 2, 16:51 UTC
Investigating - We are actively investigating reports of performance degradation affecting Jira and Jira Software Management customers. Some customers may experiences delays in rule execution. We'll provide an update here within the next hour, or sooner if new information becomes available.
Jun 2, 15:32 UTC
Jun 1, 2026
For Jira-software viewIssues and viewBoard are degraded
Postmortem - Read details
Jun 12, 06:49 UTC
Resolved - This incident has been resolved. The issue causing degraded performance for Jira Software and Jira Service Management in the EU region has been fully mitigated. We have deployed a fix to prevent recurrence.

If you continue to experience issues, please contact Atlassian Support.

We apologise for the disruption and thank you for your patience.
Jun 1, 13:23 UTC
Monitoring - We have implemented a fix for the issue causing degraded performance for Jira Software and Jira Service Management in the EU region. The impact has been mitigated, and we are actively monitoring the stability.
Jun 1, 09:08 UTC
Identified - We have identified an issue causing degraded performance for Jira Software, Jira Work Management, and Jira Service Management in the EU region. affected users may experience 5XX errors when accessing issues, boards, and navigation.

Our engineering team is actively working on a resolution. We will provide an update within the next hour.
Jun 1, 08:06 UTC
Investigating - We are investigating cases of partial-outage for Jira-software in the EU Region.

We will provide more details within the next hour.
Jun 1, 08:06 UTC
May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

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