All Systems Operational

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Here we will post updates about Jira Service Management's availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Jira Service Management Web Operational
Service Portal Operational
Opsgenie Incident Flow Operational
Opsgenie Alert Flow Operational
Opsgenie Incident Flow Operational
Opsgenie Alert Flow Operational
Jira Service Management Email Requests Operational
Authentication and User Management Operational
Purchasing & Licensing Operational
Signup Operational
Automation for Jira Operational
Assist Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 12, 2025

No incidents reported today.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025
Linked worked item functionality is broken, if the work item contains an attachment.
Resolved - On December 5th, 2025, Jira Service Management users may have experienced an error when creating linked work items that included an attachment. The issue has now been resolved, and the service is operating normally for all affected customers.
Dec 5, 15:32 UTC
Monitoring - We are currently investigating an issue where users encounter a Something Went Wrong error when creating a Linked Work Item that includes an attachment.
Our engineering team is in the process of deploying the fix to production, and the ETA is 9hours from now.
We apologize for the inconvenience and will provide updates as soon as more information becomes available. Thank you for your patience.


Next Steps:
The team will continue to monitor the situation until the hotfix is fully rolled out. Follow-up communications will be sent once the hot fix is fully rolled out.
Dec 5, 13:16 UTC
Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025
Degraded Performance for Some Jira Users
Resolved - Impact

Jira Software users experienced degraded performance affecting their ability to view issues and boards. Users may have encountered an error or slowdown during this time.

Current Status

The situation is currently mitigated due to actions taken on the affected systems, leading to a stabilization of services.

Next Steps

The team is actively monitoring the systems.
Dec 1, 18:26 UTC
Update - We are still investigating an issue with functionality that is mainly affected by Sandboxes and impacting some Jira Work Management, Jira Service Management, and Jira Cloud customers. We will provide more details within 2 hours.
Dec 1, 18:26 UTC
Update - We are still investigating an issue with functionality that is mainly affected by Sandboxes and impacting some Jira Work Management, Jira Service Management, and Jira Cloud customers. We will provide more details within 2 hours.
Dec 1, 17:30 UTC
Update - We are still investigating an issue with functionality that is mainly affected by Sandboxes and impacting some Jira Work Management, Jira Service Management, and Jira Cloud customers. We will provide more details within 2 hours.
Dec 1, 17:26 UTC
Investigating - We are investigating an incident affecting Jira Work Management, Jira, and Jira Service Management. We will provide updates via Statuspage shortly.

The ability to view issues and boards is experiencing degraded performance for some users. Customers may notice a slowdown in accessing these functionalities.
Dec 1, 17:25 UTC
Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

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