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On August 7, 2026, JIRA, JWM, and JSM users may have experienced performance degradation when viewing issues and boards. The issue has now been resolved, and the service is operating normally for all affected customers.
Posted Aug 07, 2026 - 01:46 UTC
Monitoring
The performance degradation of JIRA has been resolved, and services are now operating normally for all affected customers. We'll continue to monitor performance closely to confirm stability.
Posted Aug 07, 2026 - 01:39 UTC
Investigating
We are actively investigating reports of performance degradation affecting JIRA and JSM. Affected users may experience errors viewing issues and boards.
We will share updates here as more information is available.
Posted Aug 07, 2026 - 01:33 UTC
This incident affected: Jira Service Management Web, Service Portal, Opsgenie Incident Flow, Opsgenie Alert Flow, Opsgenie Incident Flow, Opsgenie Alert Flow, Jira Service Management Email Requests, Authentication and User Management, Purchasing & Licensing, Signup, Automation for Jira, Assist, and Assets.
