Excessive notifications being received by some Jira Service Management users
Incident
Report for Jira Service Management
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Update
Some of the users continue to experience an excessive number of notifications arriving from JSM (Assist) as our team replays delayed events experienced in this prior incident:
https://jira-service-management.status.atlassian.com/incidents/v307yb60q5g7
At this time we expect that these notifications will be arriving for the next few hours, until the recovery of the delayed events are processed which is taking longer than expected (ETA approx. 4 hours). We will provide further updates within 6 hours or sooner if the recovery occurs.
https://jira-service-management.status.atlassian.com/incidents/v307yb60q5g7
At this time we expect that these notifications will be arriving for the next few hours, until the recovery of the delayed events are processed which is taking longer than expected (ETA approx. 4 hours). We will provide further updates within 6 hours or sooner if the recovery occurs.
Investigating
We are aware that some users are experiencing an excessive number of notifications arriving from Jira Service Management (Assist) as our team replays delayed events experienced in this prior incident:
https://jira-service-management.status.atlassian.com/incidents/v307yb60q5g7
At this time we expect that the vast majority of these notifications will be arriving within the next two hours.
We will provide further update at that time or sooner if further information becomes available.
https://jira-service-management.status.atlassian.com/incidents/v307yb60q5g7
At this time we expect that the vast majority of these notifications will be arriving within the next two hours.
We will provide further update at that time or sooner if further information becomes available.
This incident affects: Assist.