Organization administrators can now receive personalized incident information in Atlassian Administration. Subscribe to System health (currently in Beta) to receive notifications if a reliability incident affects your organization
Get webhook notifications whenever Jira Service Management creates an incident, updates an incident, resolves an incident or changes a component status.
Between 21.30 UTC May 16 to 13.00 UTC May 17 we experienced failures in activating Premium offering for Jira Service Management. The issue has been resolved and the service is operating normally.
Posted May 17, 2021 - 14:14 UTC
Identified
We continue to work on resolving the impaired functionality to upgrade to Jira Service Management Premium. We have identified the root cause and expect recovery shortly.
Posted May 17, 2021 - 11:53 UTC
Investigating
We are investigating reports of intermittent errors for some Jira Service Management Cloud customers when upgrading to Jira Service Management Premium.
We will provide more details once we identify the root cause.
