Issue creation failure

Incident Report for Jira Service Management

Resolved

Between 2024-09-09 11:06 UTC to 2024-09-12 10:24 UTC, we experienced elevated error rates for Jira issue creation for Jira Cloud. The issue has been resolved and the service is operating normally.

Posted Sep 12, 2024 - 23:51 UTC

Identified

We continue to work on resolving the Jira issue creation function for Jira Cloud. We have identified the root cause and expect recovery shortly.

Posted Sep 12, 2024 - 07:02 UTC

Investigating

We are investigating an issue with creating Jira issues that is impacting some Jira Cloud customers. We will provide more details within the next hour.

Posted Sep 12, 2024 - 05:51 UTC