JSM Insight fails when linking objects
Incident
Report for Jira Service Management
Resolved
Between 9:16 UTC to 19:45 UTC we experienced errors in linking objects for Jira Service Management Insight. The issue has been resolved and the service is operating normally.
Update
Insight functionality has been fixed in US east and we are continuing with other regions.
Update
We continue with the rollback process which should solve the issue.
Identified
We are investigating an issue when linking objects in JSM Insight. We confirmed a problem with a new version of the service and started a rollback process. We will provide more details within the next hour.