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On 1st Sept 2026, between 04:22 UTC to 10:59 UTC, some Jira users may have experienced service disruptions.
The issue has now been resolved and the service is operating normally for all the customers.
Posted Sep 01, 2026 - 11:44 UTC
Monitoring
We have identified the root cause of the issue impacting Jira Work Item transitions and have applied a fix. We are currently seeing signs of recovery and will continue to monitor.
We will provide the next update in the next 1 hour, or sooner if there is a material update.
Posted Sep 01, 2026 - 10:11 UTC
This incident affected: Jira Service Management Web, Service Portal, Opsgenie Incident Flow, Opsgenie Alert Flow, Opsgenie Incident Flow, Opsgenie Alert Flow, Jira Service Management Email Requests, Authentication and User Management, Purchasing & Licensing, Signup, Automation for Jira, Assist, and Assets.
