Organization administrators can now receive personalized incident information in Atlassian Administration. Subscribe to System health (currently in Beta) to receive notifications if a reliability incident affects your organization
Get webhook notifications whenever Jira Service Management creates an incident, updates an incident, resolves an incident or changes a component status.
Between 09:06 UTC to 16:08 UTC, we experienced errors in some Jira Service Desk Cloud customer portals with Marketplace apps and integrations. The issue has been resolved and the service is operating normally.
Posted Feb 17, 2020 - 17:04 UTC
Monitoring
We have identified the root cause of the errors for some Jira Service Desk Cloud customers using Marketplace apps and integrations, and have mitigated the problem. We are now monitoring closely.
Posted Feb 17, 2020 - 16:31 UTC
Investigating
We are investigating reports of errors for some Jira Service Desk Cloud customers using Marketplace apps and integrations. We will provide more details once we identify the root cause.
