Unable to send email using Automation for Jira

Incident Report for Jira Service Management

Resolved

Between 04:32 UTC to 10:38 UTC, we experienced an issue with sending email using Automation for Jira impacting Jira Cloud. The issue has been resolved and the service is operating normally.

Posted Oct 14, 2021 - 10:49 UTC

Update

We do not have a root cause for the issue with sending email using Automation for Jira impacting Jira Cloud. We are investigating and will post updates once we identify the root cause.

Posted Oct 14, 2021 - 09:33 UTC

Investigating

We are investigating an issue with sending email using Automation for Jira that is impacting some Jira Cloud customers. We will provide more details within the next hour.

Posted Oct 14, 2021 - 08:14 UTC

This incident affected: Automation for Jira.