Please take note that, as part of an upcoming maintenance activity, users for sites located in US-East will not be able to use JSM Insight. features for 2 hours on 5th October from 8am to 10am (UTC Time).
No specific activity is required from you in this instance and other JSM features will still be available during that time.
This is a strictly a maintenance activity i.e. no functionality, feature or data changes are expected to be released.
For questions or support, please open a support ticket at https://support.atlassian.com/contact/