Delays in automation rules execution

Incident Report for Jira Service Management

Resolved

Between09:13 am UTC to 01:58 pm UTC, we experienced delays in Automation rules execution for Jira Service Management and Jira. The issue has been resolved and the service is operating normally.
Posted Aug 22, 2025 - 14:21 UTC

Identified

We continue to work on resolving the delay in automation rules for Jira Service Management and Jira. We have identified the root cause and expect recovery shortly.
Posted Aug 22, 2025 - 12:07 UTC

Investigating

We are investigating cases of degraded performance for automation triggers in Jira Service Management and Jira Cloud customers. We will provide more details within the next hour.
Posted Aug 22, 2025 - 09:49 UTC