Unable to load Jira navigation

Incident Report for Jira Service Management

Resolved

Between 07:12 UTC to 07:50 UTC, we experienced issue with Jira navigation for Jira Service Desk. The issue has been resolved and the service is operating normally.

Posted Aug 18, 2020 - 10:14 UTC

Identified

We continue to work on resolving the issue with Jira navigation for Jira Service Desk. We have identified the root cause and expect recovery shortly.

Posted Aug 18, 2020 - 08:33 UTC

Investigating

We are investigating an issue with unable to load Jira navigation that is impacting some Jira Cloud customers. We will provide more details within the next hour.

Posted Aug 18, 2020 - 08:16 UTC