For Jira-software viewIssues and viewBoard are degraded
Incident
Report for Jira Service Management
Resolved
This incident has been resolved. The issue causing degraded performance for Jira Software and Jira Service Management in the EU region has been fully mitigated. We have deployed a fix to prevent recurrence.
If you continue to experience issues, please contact Atlassian Support.
We apologise for the disruption and thank you for your patience.
If you continue to experience issues, please contact Atlassian Support.
We apologise for the disruption and thank you for your patience.
Monitoring
We have implemented a fix for the issue causing degraded performance for Jira Software and Jira Service Management in the EU region. The impact has been mitigated, and we are actively monitoring the stability.
Identified
We have identified an issue causing degraded performance for Jira Software, Jira Work Management, and Jira Service Management in the EU region. affected users may experience 5XX errors when accessing issues, boards, and navigation.
Our engineering team is actively working on a resolution. We will provide an update within the next hour.
Our engineering team is actively working on a resolution. We will provide an update within the next hour.
Investigating
We are investigating cases of partial-outage for Jira-software in the EU Region.
We will provide more details within the next hour.
We will provide more details within the next hour.
This incident affected: Jira Service Management Web, Service Portal, Opsgenie Incident Flow, Opsgenie Alert Flow, Opsgenie Incident Flow, Opsgenie Alert Flow, Jira Service Management Email Requests, Authentication and User Management, Purchasing & Licensing, Signup, Automation for Jira, and Assist.