Degraded performance for searching Confluence pages
Incident Report for Jira Service Management
Resolved
We have resolved the issue and search functionality has been restored.
Posted Sep 16, 2024 - 21:45 UTC
Monitoring
We are actively monitoring our systems to ensure that the search functionality is operating as expected.
Posted Sep 16, 2024 - 21:36 UTC
Identified
We have identified the issue and applied a potential solution. We are now in the process of confirming that the fix is effective and that the search functionality has been fully restored for our customers.
Posted Sep 16, 2024 - 21:23 UTC
Update
The team is actively working on identifying the root cause of the issue. We will provide more details soon.
Posted Sep 16, 2024 - 20:06 UTC
Update
We are still investigating the degraded performance for searching Confluence pages. We will provide more details soon.
Posted Sep 16, 2024 - 18:39 UTC
Investigating
We are investigating cases of degraded performance for searching Confluence pages affecting multiple products. We will provide more details soon.
Posted Sep 16, 2024 - 17:21 UTC
This incident affected: Service Portal.