JSM Queues fail to load

Incident Report for Jira Service Management

Resolved

Queues were not loading on JSM instances for some customers between 03:30 PM AEST to 07:30 PM AEST. The issue has been resolved and Queues should be accessible now for all the customers.

Posted May 08, 2024 - 09:50 UTC

Investigating

We are currently investigating an issue with JSM queues not loading for some customers.

Posted May 08, 2024 - 09:20 UTC

This incident affected: Jira Service Management Web.