Degraded performance detected in Jira, Jira Work Management and Jira Service Management Issue View experience

Incident Report for Jira Service Management

Resolved

A mitigation for the performance issues has been implemented and this incident is now resolved.

Posted Mar 07, 2025 - 14:44 UTC

Update

We are continuing to investigate this issue.

Posted Mar 07, 2025 - 10:08 UTC

Investigating

We are aware of some users experiencing extended load times when attempting to view issues in Jira, Jira Work Management and Jira Service Management.
Our team is investigating this issue.

Posted Mar 07, 2025 - 05:11 UTC

This incident affected: Jira Service Management Web, Service Portal, Opsgenie Incident Flow, Opsgenie Alert Flow, Opsgenie Incident Flow, Opsgenie Alert Flow, Jira Service Management Email Requests, Authentication and User Management, Purchasing & Licensing, Signup, Automation for Jira, and Assist.