Organization administrators can now receive personalized incident information in Atlassian Administration. Subscribe to System health (currently in Beta) to receive notifications if a reliability incident affects your organization
Get webhook notifications whenever Jira Service Management creates an incident, updates an incident, resolves an incident or changes a component status.
A mitigation for the performance issues has been implemented and this incident is now resolved.
Posted Mar 07, 2025 - 14:44 UTC
Update
We are continuing to investigate this issue.
Posted Mar 07, 2025 - 10:08 UTC
Investigating
We are aware of some users experiencing extended load times when attempting to view issues in Jira, Jira Work Management and Jira Service Management. Our team is investigating this issue.
Posted Mar 07, 2025 - 05:11 UTC
This incident affected: Jira Service Management Web, Service Portal, Opsgenie Incident Flow, Opsgenie Alert Flow, Opsgenie Incident Flow, Opsgenie Alert Flow, Jira Service Management Email Requests, Authentication and User Management, Purchasing & Licensing, Signup, Automation for Jira, and Assist.
