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Our team is now satisfied that the issues relating to these missing fields are now resolved.
Posted Sep 09, 2025 - 00:40 UTC
Monitoring
Our team has identified the root cause of this issue and has now put a fix in place to resolve this issue. We are continuing to monitor the situation and will provide further updates as available.
Posted Sep 08, 2025 - 23:59 UTC
Update
We are continuing to investigate this issue
Posted Sep 08, 2025 - 17:22 UTC
Update
All affected fields originate from Tempo(Vendor), we are consulting it now with them.
Posted Sep 08, 2025 - 12:46 UTC
Investigating
We are investigating cases of disappearing 'account' while trying to edit it. Account field is Tempo(Vendor) field. We are investigating the case and provide further informations
Posted Sep 08, 2025 - 10:55 UTC
This incident affected: Jira Service Management Web.
