Something went wrong error in Jira

Incident Report for Jira Service Management

Resolved

We have identified that the issue is related to a recent update on the Brave browser (https://brave.com/latest/), which is causing some cookie-related problems for users. As a temporary workaround, we recommend using one of our supported browsers: https://support.atlassian.com/atlassian-account/docs/supported-browsers-for-atlassian-cloud-products/.

We understand that many users prefer Brave, and our engineering team will continue to investigate this issue and work towards a resolution on a best-effort basis.

Posted Oct 07, 2024 - 09:20 UTC

Investigating

We are investigating an issue with accessing Jira content that is impacting some Jira Cloud customers. We will provide more details within the next hour.

Posted Oct 07, 2024 - 06:26 UTC