Organization administrators can now receive personalized incident information in Atlassian Administration. Subscribe to System Health (currently in Beta) to receive notifications if a reliability incident affects your organization.
Get webhook notifications whenever Jira Service Management creates an incident, updates an incident, resolves an incident or changes a component status.
Between 2021-01-05 06:14 UTC to 2021-01-05 09:50 UTC, we experienced email notification failure for Jira Service Management. The issue has been resolved and the service is operating normally.
Posted Jan 05, 2021 - 11:22 UTC
Identified
We continue to work on resolving the email notification failure for Jira Service Management. We have identified the root cause and expect recovery shortly.
Posted Jan 05, 2021 - 09:46 UTC
Update
We are continuing to investigate this issue.
Posted Jan 05, 2021 - 07:54 UTC
Investigating
We are investigating an issue with email notification failure that is impacting all of Jira Service Management users. We will provide more details within the next hour.
