Jira and JSM partial unavailability in AMER region

Incident Report for Jira Service Management

Resolved

Between 15:00 UTC to 15:48 UTC, we experienced partial unavailability for Jira in the AMER region.
The issue has been resolved, and the service is operating normally.

Posted Aug 28, 2024 - 16:43 UTC

This incident affected: Jira Service Management Web, Service Portal, Opsgenie Incident Flow, Opsgenie Alert Flow, Opsgenie Incident Flow, Opsgenie Alert Flow, Jira Service Management Email Requests, Authentication and User Management, Purchasing & Licensing, Signup, Automation for Jira, and Assist.