Partial degradation in creating and viewing forms in Jira Service Management

Incident Report for Jira Service Management

Resolved

Between 2022-12-15 22:53 UTC to 2022-12-16 08:58 UTC, we experienced intermittent errors in creating and viewing forms in Jira Service Management. The issue has been resolved and the service is operating normally.
Posted 2 years ago. Dec 16, 2022 - 09:30 UTC

Monitoring

We have identified the root cause of the intermittent errors and have mitigated the problem. We are now monitoring closely.
Posted 2 years ago. Dec 16, 2022 - 09:07 UTC

Identified

We are investigating reports of intermittent errors for some Jira Service Management Cloud customers viewing and creating Forms. We will provide more details once we identify the root cause.
Posted 2 years ago. Dec 16, 2022 - 04:17 UTC
This incident affected: Jira Service Management Web and Service Portal.
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