Some customers are experiencing an issue viewing Team field in Jira issue view

Incident Report for Jira Service Management

Resolved

Between March 21, 2025 17:00 UTC and March 24, 2025 17:39 UTC, some customers were not able to view and assign the team field value from the issue view in Jira Work Management, Jira Service Management, and Jira. The issue has been resolved and the service is operating normally.

Posted 8 days ago. Mar 24, 2025 - 17:56 UTC

Investigating

We are investigating reports of users being unable to view and assign the team field value from the issue view for some Jira Work Management, Jira Service Management, and Jira customers.

Posted 8 days ago. Mar 24, 2025 - 17:07 UTC

This incident affected: Jira Service Management Web, Service Portal, Opsgenie Incident Flow, Opsgenie Alert Flow, Opsgenie Incident Flow, Opsgenie Alert Flow, Jira Service Management Email Requests, Authentication and User Management, Purchasing & Licensing, Signup, Automation for Jira, and Assist.