Performance degradation for Jira and Confluence User

Incident Report for Jira Service Management

Resolved

Between 14:36 UTC to 16:15 UTC, we experienced performance degradation for Confluence, Jira Work Management, Jira Service Management, and Jira. The issue has been resolved and the service is operating normally.

Posted 14 days ago. Mar 19, 2025 - 16:22 UTC

Investigating

We are investigating cases of degraded performance for some Confluence, Jira Work Management, Jira Service Management, and Jira Cloud customers. We will provide more details within the next hour.

Posted 14 days ago. Mar 19, 2025 - 15:07 UTC

This incident affected: Jira Service Management Web.