Some customers encounter errors when trying to create issues

Incident Report for Jira Service Management

Resolved

Between 04:00 UTC to 10:50 UTC, some customers encounter errors when trying to create issues for Jira Service Management. The issue has been resolved and the service is operating normally.
Posted Jul 18, 2022 - 12:20 UTC

Identified

We continue to work on resolving the errors with the Create Issue operation. We have identified the root cause and expect recovery shortly.
Posted Jul 18, 2022 - 10:07 UTC
This incident affected: Jira Service Management Web.
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