Organization administrators can now receive personalized incident information in Atlassian Administration. Subscribe to System Health (currently in Beta) to receive notifications if a reliability incident affects your organization.
Get webhook notifications whenever Jira Service Management creates an incident, updates an incident, resolves an incident or changes a component status.
Some customer have experienced authorisation issues with Jira incoming mail Microsoft mail handlers when re-authorising or creating a new mail handler. The issue has been resolved and the service is operating normally now.
Posted May 22, 2024 - 10:11 UTC
Identified
Some customers are experiencing an authorisation issue with Jira incoming mail Microsoft mail handlers when re-authorising or creating a new mail handler. We are working through this issue with Microsoft and expect some delays. When a fix is delivered, all the mail will be processed and issues subsequently created.