Get webhook notifications whenever Jira Service Management creates an incident, updates an incident, resolves an incident or changes a component status.
Between 13:10 UTC to 14:00 UTC, we experienced notification delay for Jira Service Management, Opsgenie, and Compass in only EU-region. The issue has been resolved and the service is operating normally.
Posted Sep 30, 2025 - 14:32 UTC
Monitoring
We have identified the root cause of the notification delay for Opsgenie, JSM Ops and Compass Ops and have mitigated the problem. We are now monitoring closely.
Posted Sep 30, 2025 - 14:22 UTC
Identified
We continue to work on resolving the notification delays for Jira Service Management, Opsgenie, and Compass. We have identified the root cause and expect recovery shortly.
Posted Sep 30, 2025 - 14:09 UTC
Investigating
We are observing delays in Opsgenie, JSM ops and Compass ops notification flows. No alert has been lost and our team is actively working on it to mitigate the delays. We'll keep you posted with further updates.
Posted Sep 30, 2025 - 14:07 UTC
This incident affected: Opsgenie Alert Flow and Opsgenie Alert Flow.
