Intermittent 503 errors.

Incident Report for Jira Service Management

Resolved

Between 08:50 UTC to 09:04 UTC, we experienced intermittent 503 errors for Jira software and Jira service management. The issue has been resolved and the service is operating normally.

Posted Feb 21, 2024 - 11:11 UTC

Monitoring

We have identified the root cause of the intermittent 503 errors and have mitigated the problem. We are now monitoring closely.

Posted Feb 21, 2024 - 10:23 UTC

Investigating

We are investigating increased 503 error rates for Jira Software and Jira service management customers. We will provide more details once we identify the root cause.

Posted Feb 21, 2024 - 10:11 UTC

This incident affected: Jira Service Management Web.