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We have resolved the issue impacting adding/accessing media attachments across products. We will continue to monitor the situation.
Posted Jul 30, 2025 - 07:31 UTC
Investigating
We are investigating an issue causing a degraded experience when adding attachments or accessing existing media content.
Posted Jul 30, 2025 - 07:10 UTC
This incident affected: Jira Service Management Web, Service Portal, Opsgenie Incident Flow, Opsgenie Alert Flow, Opsgenie Incident Flow, Opsgenie Alert Flow, Jira Service Management Email Requests, Authentication and User Management, Purchasing & Licensing, Signup, Automation for Jira, and Assist.