Some customers are experiencing an issue viewing Team field in Jira

Incident Report for Jira Service Management

Resolved

On 20 March 2025, between 14:18 UTC and 22:43 UTC, some customers were not able to use the Team field to search and assign teams in Jira Work Management, Jira Service Management, and Jira. The issue has been resolved, and the service is operating normally.

Posted 13 days ago. Mar 19, 2025 - 22:58 UTC

Investigating

We are investigating reports of customers being unable to see and assign teams from the team field dropdown for some Jira Work Management, Jira Service Management, and Jira customers. We will provide more details once we identify the root cause.

Posted 13 days ago. Mar 19, 2025 - 22:06 UTC

This incident affected: Jira Service Management Web.