Organization administrators can now receive personalized incident information in Atlassian Administration. Subscribe to System Health (currently in Beta) to receive notifications if a reliability incident affects your organization.
Get webhook notifications whenever Jira Service Management creates an incident, updates an incident, resolves an incident or changes a component status.
All affected products are now back online and no further impact has been observed.
Posted Nov 27, 2024 - 10:18 UTC
Identified
We have identified the root cause of the issue and have stopped it from reoccurring. We are currently working on a mitigation plan for the affected services.
Posted Nov 26, 2024 - 05:04 UTC
Investigating
We have identified an issue impacting some JSM customers where Compass components have been incorrectly sync'ed with JSM leading to unexpected services showing up in JSM. We are investigating the issue and will provide further updates shortly.
Posted Nov 25, 2024 - 22:50 UTC
This incident affected: Jira Service Management Web.
