Issues with User Search for some APAC users

Incident Report for Jira Service Management

Resolved

Between 31/May/23 6:58 PM UTC to 31/May/23 11:38 PM UTC, we experienced an issue with User Search for Jira and Confluence Cloud. The issue has been resolved and the service is operating normally.

Posted Jun 01, 2023 - 00:08 UTC

Update

We are investigating an issue with User Search that is impacting some APAC Jira Cloud customers.

Posted Jun 01, 2023 - 00:08 UTC

Investigating

We are investigating an issue with User Search that is impacting some APAC Jira Cloud customers. We will provide more details within the next hour.

Posted May 31, 2023 - 23:30 UTC