AI features degraded

Incident Report for Jira Service Management

Resolved

Between 12:13 AM UTC to 01:30 AM UTC, we experienced a degraded experience for AI features in Confluence, Jira Service Management, Jira, and Rovo. The issue has been resolved and the service is operating normally.

Posted Dec 05, 2024 - 02:38 UTC

Investigating

We are investigating an issue with AI features that is impacting all Rovo and Enterprise and Premium Confluence, Jira Service Management and Jira customers. We will provide more details within the next hour.

Posted Dec 05, 2024 - 01:32 UTC