Left navigation panel is not visible in the JIRA issue view

Incident Report for Jira Service Management

Resolved

Between 19/Sep/24 12:11 AM UTC to 19/Sep/24 2:39 AM UTC, we experienced left navigation panel not visible in the JIRA issue view. The issue has been resolved and the service is operating normally.

Posted Sep 19, 2024 - 03:19 UTC

Monitoring

We have identified the root cause of the issue where left-hand navigation panel is not visible in JIRA issue view and have mitigated the problem. We are now monitoring this closely.

Posted Sep 19, 2024 - 02:26 UTC

Investigating

We have identified an issue where the left navigation panel is not visible in the JIRA issue view. We have started to investigate the issue and will provide further updates shortly.

Posted Sep 19, 2024 - 01:12 UTC

This incident affected: Jira Service Management Web.