Media platform issue affecting multiple features

Incident Report for Jira Service Management

Resolved

Between 14:00 UTC to 15:30 UTC, we experienced an issue with our media platform that for Jira and Confluence Cloud. The issue has been resolved and the service is operating normally.
Posted Dec 16, 2022 - 16:53 UTC

Update

We are continuing to investigate this issue.
Posted Dec 16, 2022 - 15:57 UTC

Investigating

We are investigating an issue with our media platform that is impacting Jira and Confluence Cloud customers. We will provide more details within the next hour.
Posted Dec 16, 2022 - 15:56 UTC
This incident affected: Jira Service Management Web.
← Current Status Powered by Atlassian Statuspage