Email processing failing for Jira/Jira Service Management

Incident Report for Jira Service Management

Resolved

This incident has been resolved.

Posted Feb 13, 2025 - 11:37 UTC

Monitoring

We have identified a fix and we are monitoring the results

Posted Feb 13, 2025 - 10:24 UTC

Investigating

We are investigating an issue with email processing failing for Jira/Jira Service Management customers. We will update on the progress of the investigation

Posted Feb 13, 2025 - 09:57 UTC

This incident affected: Jira Service Management Email Requests.