Organization administrators can now receive personalized incident information in Atlassian Administration. Subscribe to System Health to receive notifications if a reliability incident affects your organization.
Get webhook notifications whenever Jira Service Management creates an incident, updates an incident, resolves an incident or changes a component status.
On September 14, 2026, Opsgenie and Jira Service Management experienced a disruption, and impacted users saw delayed alerts notification and inability to view the alerts in the user interface.
The issue has now been resolved, and the service is operating normally for all affected customers.
Posted Sep 14, 2026 - 17:43 UTC
Monitoring
The issue has now been resolved, and services are operating normally for all affected customers. We will continue to monitor closely to confirm stability.
Posted Sep 14, 2026 - 17:27 UTC
Identified
We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. We will continue to share additional updates here as more information is available.
Posted Sep 14, 2026 - 17:16 UTC
Investigating
We are actively investigating reports of a service disruption affecting Opsgenie and Jira Service Management. We will share updates here as more information is available.
Posted Sep 14, 2026 - 16:46 UTC
This incident affected: Jira Service Management Web and Service Portal.
