Organization administrators can now receive personalized incident information in Atlassian Administration. Subscribe to System health (currently in Beta) to receive notifications if a reliability incident affects your organization
Get webhook notifications whenever Jira Service Management creates an incident, updates an incident, resolves an incident or changes a component status.
Between 01:00 UTC and 02:00 UTC, some customers experienced issues with site loading for Jira Service Management and Jira. The root cause was related to an RDS saturation. We have deployed a fix to mitigate the issue and verified that the services have recovered. The conditions that caused the bug have been addressed. The issue has been resolved, and the service is operating normally.
Posted Aug 27, 2024 - 07:50 UTC
Monitoring
We've identified the root cause and resolved it. We're currently monitoring the environment.