We have identified the root cause for the issue on the Workflow Approval configuration page. The issue has been resolved and the service is operating normally.
Posted Aug 18, 2022 - 01:14 UTC
We are investigating cases where users are unable to configure Jira Service Management Approvals in company-managed projects. The ability to approve requests is not impacted. We will provide more details within the next hour.
Posted Aug 18, 2022 - 00:00 UTC
This incident affected: Jira Service Management Web.