Performance issues in Jira

Incident Report for Jira Service Management

Resolved

Between 12:00 March 7th and 12-25 March 7th UTC, we faced performance problems with the Jira Issue View for some EU customers. The issue has been resolved and the service is operating normally.

We are closing this incident for now.

Posted Mar 07, 2024 - 14:24 UTC

Investigating

We have identified ongoing performance problems with the Jira Issue View for some EU customers. We are actively working to resolve this issue as quickly as possible.

Posted Mar 07, 2024 - 13:14 UTC

This incident affected: Jira Service Management Web, Service Portal, and Automation for Jira.