Unable to view attachments in Jira old issue view
Incident
Report for Jira Service Management
Resolved
Between 2021-02-09 06:00 UTC to 2021-02-12 04:30 UTC, we experienced an issue with viewing attachments for Jira Cloud. The issue has been resolved and the service is operating normally.
Identified
The issue has been identified and a fix is being implemented.
Investigating
We are investigating an issue with viewing attachments that is impacting some Jira Cloud customers. We will provide more details within the next hour.
Current workaround is to download the image/file or use Jira new issue view.
Current workaround is to download the image/file or use Jira new issue view.