Get webhook notifications whenever Jira Service Management creates an incident, updates an incident, resolves an incident or changes a component status.
Confirmed that the incident has been resolved and the automation rules are executing as expected.
Posted Oct 31, 2025 - 04:26 UTC
Monitoring
The team has identified the root cause and mitigated the issue. We are closely monitoring the rollout of the mitigation.
Posted Oct 31, 2025 - 03:40 UTC
Identified
We continue to work on resolving the automation rules issue for Jira and Jira Service Management. We have identified the root cause and are working on mitigating the issue.
Posted Oct 31, 2025 - 03:07 UTC
Investigating
Jira Service Management and Jira products are currently experiencing an issue with their Automation functionality. Customers may find that some rule conditions within Automation are not functioning as expected. Our team is working diligently to identify the cause and implement a resolution. Updates with further information will be sent in 60 minutes.
