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The Jira Work Item View experience has been restored to normal service. Our teams are continuing to investigate the root cause affecting this issue. We will provide more details once we identify the root cause
Posted May 02, 2026 - 02:48 UTC
Update
We are actively investigating reports of a service disruption affecting the Work Item viewing experience in Jira. This is also impacting the accessibility of support tickets. We will share updates here as more information becomes available.
Posted May 02, 2026 - 02:00 UTC
Update
We are actively investigating reports of a service disruption affecting the issue viewing experience in Jira. This is also impacting the accessibility of support tickets. We will share updates here as more information becomes available.
Posted May 02, 2026 - 01:38 UTC
Investigating
We are investigating an incident affecting Jira Software (viewBoard, viewIssue, createIssue). Our team is working to identify the cause and restore service to normal levels. We will provide the next update within 60 minutes.
Posted May 02, 2026 - 00:55 UTC
This incident affected: Service Portal and Opsgenie Incident Flow.
