Partial database outage in US region

Incident Report for Jira Service Management

Resolved

Between 14:30 UTC to 15:30 UTC, we experienced partial database outage that affected our services for some customers in the US region. The issue has now been resolved and the service is operating normally

Posted Jan 19, 2021 - 16:34 UTC

This incident affected: Jira Service Management Web, Service Portal, Jira Service Management Email Requests, and Signup.